Features
Empowering every stage of your customer journey
Features
500K+ calls/month
Manage inbound calls and messages anytime with AI or live agent-based virtual receptionists.
Greet and guide customers with context-aware responses tailored to their needs.
Book, reschedule, or cancel appointments with real-time calendar integration.
Reduce operational costs with a scalable, remote-first customer service model.
Instant responses
Campaigns are activated in real-time based on customer actions such as check-in, checkout, sign-up, or inquiry.
Once a guest checks in, an automated message can be triggered to welcome them, share WiFi details, or upsell services.
After checkout, the system sends a thank-you message with a feedback request, future offers, or a review prompt.
24/7 availability
Capture and manage leads from multiple sources such as websites, social media, campaigns, and referrals in one unified panel.
Track each lead’s journey through the sales funnel — from initial contact to conversion — with clear visibility at every stage.
Assign scores based on lead behavior, demographics, or source to focus efforts on high-potential prospects.
Cloud-native
Capture and manage leads from multiple sources such as websites, social media, campaigns, and referrals in one unified panel.
Track each lead’s journey through the sales funnel — from initial contact to conversion — with clear visibility at every stage.
Assign scores based on lead behavior, demographics, or source to focus efforts on high-potential prospects.
360° insights
Transfer large datasets through SFTP (Secure File Transfer Protocol), ensuring encrypted and authenticated data exchange.
Seamless data syncing through APIs to enable real-time transfer between systems for faster processing and updates.
All sensitive data is encrypted using industry-standard protocols during transfer and while stored.
360° insights
Run campaigns based on filters like geographic region, age group, gender, and interest segments.
Use your existing customer data to intelligently segment users for personalized communication.
Tailored messages for each segment result in better open rates, click-throughs, and conversions.
Bank-grade security
A WhatsApp Bot provides instant responses to customer queries without human intervention.
Performs specific actions like booking confirmations, updates, feedback collection, etc.
Enhances customer experience by remaining active round-the-clock on WhatsApp.
Seamless handoff
Engage customers with intelligent responses using NLP-powered chat systems.
Handle FAQs, product info, bookings, and more — all without human agents.
Deploy bots across WhatsApp, Web, Facebook Messenger, and more from a single platform.
Cloud-native
View key metrics instantly and track your campaign or engagement performance live.
Design and tailor widgets based on specific business needs or user roles.
Quickly understand how your business or campaign is performing through data-driven visuals.
99% accuracy